With over 16 years experience in training, training needs analysis, design and delivery of courses and course evaluation, as well as hands-on managing and retaining of employees, I have excellent analytical skills with an established track record for identifying complex problems and am resourceful and inventive in developing and implementing creative solutions with enhanced sensitivity to cost, efficiency and deadlines.  I have working knowledge of legal issues in Insurance and Investment management as well as strong computer skills including MS Word, Excel, PowerPoint and Adobe Acrobat.